Our training services provide your organization with key concepts to better understand the consumer credit business and those best practices that enhance the contribution to the bottom line results. Thanks to our experience in multiple actual market situations and the engaging methodologies we use, we help your team not only to acquire theoretic and practical knowledge, but also to apply it effectively on their daily activities so as to maximize their chances for success.
Besides creating tailor made courses specially developed to satisfy needs detected during our consultancy process, our curriculum is enriched by the contents and methodologies of BankersLab and Linkage.
CreditLab®: Simulation-based training course designed to set a solid foundation and understanding of consumer credit risk principles. Covering both secured and unsecured retail products, CreditLab® trains participants on the fundamental drivers of the credit life cycle, addressing topics such as, product definitions, underwriting principles, credit bureau data, and collection best practices.
This training has three different levels:
CollectionLab®: Simulation-based training course that improves a bank’s ability to optimize delinquent collections.
In order to win the simulation game, players must successfully operate the most profitable virtual bank with the most satisfied customers. Each team has to demonstrate expertise in each of the key areas of collection management, including staffing, resource allocation, economic stress and product growth.
This training program has two different levels:
ScoringLab®: Simulation-based training course that improves a bank’s ability to use credit scoring more effectively, when managing retail portfolios.
In order to win the simulation game, players must successfully operate the most profitable virtual bank under dynamic conditions. Each team must demonstrate expertise in the key areas of credit score usage, including: risk reward trade-off, trends, identifying causal factors, and using scores for customer growth.
The Linkage Leadership Academy
The Academy focuses on developing the key competencies and skills associated with the High Impact Leadership Model.
This fast-paced, high-intensity leadership development program is specially tailored to emerging leaders and high-potential managers capable of scaling two+ levels within their organizations.
Participants learn how to apply critical change leadership concepts and tools, and receive a change leadership process to ensure their organizations realize the benefits of real change. Discussions, activities, assessments, simulations, and application to participants’ own real-world changes help embed the learning and ensure skill development.
Attendees will learn immediate deliverables and strategies, including:
– Discovery of their individual capabilities
– The key components of strategic thinking
– How to sort through the noise to spot significant pieces of information and potential gaps
– Practical approaches to identifying issues and opportunities
– Tools to create an environment that fosters a strategic team
Managing Organizational Transition
Participants learn to effectively manage transition within their organizations, preparing employees for change and contributing to lasting, positive organizational outcomes.
Leading in a matrix organization
Participants learn how to be effective managers and thrive in a matrix environment, which requires a different skillset than the ones required for a hierarchical organization.
This training helps focusing efforts and channeling divergent forces that are typical of groups integrated by members from different areas and with different priorities.
We understand that every team has different training and development needs. We can tailor our curriculum specifically to your requirements, combining courses, incorporating methodologies, generating contents on demand and creating ad-hoc programs based on the strengths you want to develop for your team.
We believe that ultimately our service is a knowledge transfer process and we help you make sure the newly acquired skills and concepts are fully incorporated by the key people that will need to use it to improve your business.